SUPPORT
General & Technical Support by E-mail
For general or technical support, such as where to purchase ATLUS game products, replacement of defective products, or general questions that do not include requests for game hints, please visit SEGA Support.
Shop ATLUS
For all ATLUS Online Shop related questions and inquiries please email support@shopatlus.com
Limited Warranty Information and Defective Material Information
You can submit a request to receive instructions on obtaining repair/replacement services from us. YOU MUST FIRST OBTAIN A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER BEFORE YOU SEND ANY DEFECTIVE PRODUCTS TO US. MATERIALS SENT WITHOUT THE RMA NUMBER WILL BE REFUSED AND RETURNED.
SEGA of America, Inc.
6400 Oak Canyon Suite 100
Irvine, CA 92618